Modernize

Your dealership will not be left powerless after the Coronavirus (COVID-19), outbreak. The economy may be weak, but your dealership can still make sales and generate service revenue. While social distancing may have been created by the pandemic, some aspects of it will be around forever. Customers expect that you will allow them to conduct their business from their own homes. Continue reading to learn more about theINTERACT(tm), a set of dynamic website features that are included on TEXT2DRIVE ™. These features will encourage customers to interact with your service staff and to use your TEXT2DRIVE(tm). It provides them with the information and communication they need, at the time and place they prefer. When a customer uses one of these features, you receive an instant alert. Each interaction is archived permanently in the TEXT2DRIVE interface. Managers can view the reports and make improvements to increase customer engagement. They can access coupons from their phones easily. TEXTcoupon instantly sends them coupons via text message. Hawkinson Nissan earned a huge increase in total RO revenue and experienced a 60% average coupon redemption rate thanks to TEXTcoupons*.Customers can instantly start a text message conversation with any employee simply by clicking on their picture. TEXTconnect offers customers the opportunity to connect with staff members that could be of assistance. Customers prefer text messaging because of its convenience and ease of use. TEXTme allows customers to initiate a text messaging conversation with a specific employee. This puts the customer directly in touch with the employee. TEXT2DRIVE also makes it easy to move customers to other associates if they are able to better serve you.